DiluxOne

Open source · SaaS in private preview

Your whole business, served over WhatsApp. On its own.

DiluxClaw connects your WhatsApp at no cost and manages your business lifecycle end to end: customers and contacts, sales, orders, shipping and claims. With a multilingual AI chat that serves the way your best salesperson would, around the clock.

  • WhatsApp at no cost: it connects to your number, with no paid API and no per-message middlemen.
  • The whole lifecycle in one place: contacts, catalog, orders with their status flow, shipping, claims and finance.
  • Multilingual AI chat: it detects the customer’s language and answers in it, with nothing to configure.
Start FREERequest private preview

All of DiluxOne is in private preview. Registering is free, asks for no card and commits you to nothing.

Incoming conversations resolved by an agent

What it solves

Your entire business lifecycle, in one place

Not a chatbot answering isolated questions: it is the whole operation, from someone asking a price to the order arriving and the claim being closed.

WhatsApp at no cost

It connects straight to your WhatsApp number. No paid API, no per-conversation fee and no middleman charging for every message. Direct-message and group policies are configurable.

Multilingual AI chat

It detects each customer’s language and answers in it. The same business serves in Spanish, English or Portuguese without you building anything different.

Customers and contacts

A record per person with multiple phones and emails, tags, granular permissions and automatic registration of whoever writes for the first time.

Sales and catalog

Products with SKU, price, stock and status. The agent checks live availability and sells from your real catalog, not from what it remembers.

Orders and shipping

Every order with its status flow — received, confirmed, preparing, on the way, delivered — and its history. The customer asks “where is it?” and the answer writes itself.

Claims with follow-up

They open, get classified, get discussed and close with a written resolution. If it must escalate to a person, it escalates with the full history attached.

Business finance

Income and expenses by category, period and owner, fed by the very sales the agent recorded.

It knows what your company knows

Semantic search over your PDFs and documents, with text extraction and local embeddings. It answers with what your company says, not with what it imagines.

And it leaves a record

A web admin panel, an audit log of every operation, and modules you switch on and off as you need them.

In action

The business, from the inside

Real captures of the panel. Every screen is a part of the lifecycle the agent handles on its own over WhatsApp.

WhatsApp · no cost Connect your number and you are done The WhatsApp connection is a Core capability, not an add-on: it links to your own number. You set who can message the bot — open, contacts only, owner only or off — whether it answers in groups, and the maximum file size.
Dashboard The pulse of the business at a glance Registered people, the month’s movement, the latest indexed documents and the status of every service: API, WhatsApp gateway, document search and Drive. If something is down, you see it here.
Customers Every customer, with their record Name, primary phone, email and per-person permissions. Contacts register themselves the first time someone writes: nobody types data in by hand.
Catalog The agent sells from your real catalog Products with SKU, price, stock and status, loaded one by one or by uploading the whole catalog. When a customer asks whether something is in stock, the answer comes from this table.
Orders The orders that were created in conversation Active, finished, cancelled and open carts. Every order with its number, customer, status and total — created during the conversation, with nobody logging into a portal.
Shipping Delivery status, without calling anyone Received → Confirmed → Preparing → On the way → Delivered. Every transition is recorded, so when the customer asks “where is my order?”, the answer already exists.
Claims Nothing gets lost between messages Open, under review and resolved, with number, customer, subject and date. A complaint stops being a stray message in a chat and becomes a case with an owner and a status.
Resolution The whole case, conversation included Customer, related order, description, written resolution and the back-and-forth with the customer. When a human picks the case up, the context is already there: nobody asks the same thing twice.
Finance What was sold, accounted for on its own Every sale the agent closed shows up here with its category, period and owner. Operations and numbers stop living in two different places.
AI under control Fewer tokens, same result The optimized prompt cuts cost per message by around 75%, and includes language detection and tool guidance. Sessions, context compaction and conversation retention are tuned from here.

How it works

An agent with access to what it needs, and nothing more

DiluxClaw extends OpenClaw with enterprise capabilities: people management, catalog, orders, shipping, claims, finance tracking, document search, Google Drive sync and a web admin panel. The WhatsApp connection is part of the core, not an add-on you pay for separately.

  • Modules you switch on as neededAuto-register, finance, Drive and more. Each capability toggles from the panel, no code involved.
  • Real authenticationUsers linked to people records, sessions, an initial setup wizard and Cloudflare Access support.
  • Your data, at your placeThe self-hosted install keeps everything in your own data directory, on whatever infrastructure you choose.
  • Install in minutesDocker Compose, an interactive installer for Linux, macOS and WSL2, or a Windows installer.
  • Runs on any VMLocal, Azure or a VPS. Two vCPUs and eight gigabytes of RAM are enough to start.
Agent connected to sales, orders and complaints

Pricing

Install it yourself, or let us run it

The SaaS plan is sized for real businesses, not for demos.

FREE · self-hosted

Open source, on your server

USD 0 /mo

  • Docker Compose or interactive installer
  • WhatsApp at no cost, connected to your number
  • Customers, catalog, orders, shipping and claims
  • Multilingual AI chat and RAG over your documents
  • Your own model provider keys
  • Community support
Start FREE

Installation, configuration and operation are on you, at your own risk.

Private preview

SaaS

Managed by us

USD 300 /mo

  • 2,500 AI credits included monthly
  • What a business with fewer than 1,000 orders a month needs
  • WhatsApp at no cost and multilingual chat, 24/7
  • The full lifecycle: customers, sales, shipping and claims
  • Document ingestion and initial tuning
  • Upgrades, backups and monitoring included
  • Direct support from the team
Request private preview

More volume? Top up credits or connect your own models.

Private preview

Automate your customer service

Tell us your volume and what you want resolved autonomously. We will enable your private preview access.

  • Free, and no credit card.
  • We email you as soon as a seat opens.
  • Meanwhile you can keep using the open source edition.

By submitting you agree to be contacted about the private preview. No cost, no credit card, no commitment.

Frequently asked questions

How far do 2,500 credits go?
They are sized for a business under 1,000 orders a month: enough for the sales, follow-up and complaint conversations at that scale. As you grow, top up the allowance or connect your own models.
Does the agent make things up?
It answers from your documents using semantic search, and escalates what it cannot resolve to a person with the full history. Quality depends on what you feed it — which is why the SaaS plan includes the initial tuning.
Can I start with a single use case?
Yes, and you should. Modules turn on one at a time: start with product questions, measure, and only then add orders or complaints.
Why is WhatsApp free of charge?
Because DiluxClaw connects directly to your number instead of going through a platform that charges per conversation. There is no middleman billing every message: the only variable cost is the AI credits behind the replies.
Which languages does it serve in?
The customer’s. The agent detects the language of each conversation and answers in that same language, with nothing to configure and no content to duplicate.
Where do the conversations live?
In the self-hosted install, on your own infrastructure. In the SaaS, on ours, with an audit log and the same isolation guarantees as the rest of DiluxOne.